Pros
FedEx Office is a fast pace environment with many different areas to develop new skills. Customers come from all walks of life in the community and in our work we get to be a part of each of them.
Cons
Since FedEx acquired Kinko's they have been slowly killing everything that made this a GREAT place to work. The "Bonus" system has been decreased every couple of years to the point you now earn a few dollars a month. Staff is constantly being reduced while demand increases. Employees are held accountable to micromanaged minutiae that have no bearing on success or failure. FedEx has attempted to save money on machines that many experienced team members find substandard. They are inconsistent and break down constantly crippling many centers, and damaging our image as the leader in the industry. Many customers came to us years ago because we provided a higher quality product (paper, machines, service). With all of these areas declining expect to lose customers back to our competitors.