Tedious. - Center Assistant Manager FedEx Office Employee Review

3.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits for the level of job it is. Pay is mediocre. 1 week of vacation 1st year, 2 weeks the 2nd year and 3 weeks starting the 4th year. 401k matching up to 5%. Health, dental, vision. Not great plans, but something. Managers can bonus quarterly but it is rare in most locations.

Cons

As with any customer-service oriented job, you are expected to meet unrealistic customer expectations and give every customer a lengthy spiel about the current month's sale ("Don't forget to take the survey too!")

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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