A once great job destroyed - Anonymous employee FedEx Office Employee Review

1.0
Feb 14, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people you work with are generally good people - The job can be exciting and fast paced if you're in the right location

Cons

- Senior management is clueless about what goes on in the stores - Customers have been trained for 30+ years that they can abuse the employees and get what they want - District and Regional leadership can run things however they want while corporate screams to the highest hills that every store should do things the same - No oversight of middle-management - Stores are held to 100% execution and compliance while corporate is held to 80% (publicly stated) - "Open communication" goes one way only

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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