Inside Sales Showroom/Builder - Inside Sales Representative Ferguson Employee Review

3.0
Sep 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers, it gave me more formalized experience in sales, and got to work as a point of contact for lots of business to business sales.

Cons

Hourly pay for Inside Sales and minimum incentive pay. Sales is a generous term it’s much more sales support and customer support. Most of the time was spent handling customer service issues directly or on behalf of outside sales or showroom consultants. It was an always on call center for the region that wore people down. Additionally you typically had to work at least 1 Saturday a month. Throw in twice a year inventory just to pile on that. And to make matters worse management began cutting back on overtime so you had to take time off during the week to make up for extra time worked on the weekend. Which naturally led to a large pileup of requests.* *overtime policy might have changed since I left

Explore other reviews about Ferguson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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