Working in the showroom is like working on an island... - Showroom Consultant Ferguson Employee Review

3.0
Apr 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent pay for entry level (too bad it rarely increases), opportunities to transfer to different locations, 401K match, great place to make lasting friendships.

Cons

In a five year period I got less than $100 per month salary increase and my bonuses actually went DOWN, yet worked longer and harder than ever! Management was completely oblivious to the happenings in the showroom- much more focused on selling pipe and hiring outside sales staff for that side of the business than bringing in a much needed showroom administrator for overworked, underpaid showroom consultants. People who deserve to move up in the company dont, some actually move back, and those that are incompetent seem to be the ones who are promoted.

Explore other reviews about Ferguson

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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