Good financial opportunities, but unsustainable work life balance - Outside Sales Representative Ferguson Employee Review

3.0
Apr 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Ferguson is a very strong company with a good reputation and footprint across its divisions. Good benefits and compensation opportunities (mainly for sales focused folks).

Cons

Pay potential is great once you get a pipeline going, however it is very difficult to maintain. Aside from upper management, outside sales folks are the only individuals with financial incentive to meet/exceed budget (and continuing to do so). This results in a very burned out and disengaged support group (inside/counter sales, warehouse workers, branch managers, etc.). In my experience, it is VERY difficult to continually provide good service to your customers when you are the only one who truly cares and has skin in the game. If you want to make sure things get done the right way, you will need to work a ton of hours.

Explore other reviews about Ferguson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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