Something needs to change - Inside Sales Representative Ferguson Employee Review

3.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent starting salary out of college, great co-workers, Monday-Friday work schedule with an occasional Saturday (1/2 day), relocation opportunities, good benefits. Customer facing incentive is a decent program but these incentives are getting harder and harder to achieve.

Cons

Poor pay increases (2-3% a year if you're lucky), 45+ hours per week required to achieve target salary, less than ideal office locations, antiquated computer system. Discretionary bonus used to be a decent incentive, but the program was eliminated for rank-and-file associates. Obvious and enormous pay disparity between middle/upper management and rank-and-file associates. Middle/upper management works so few hours that they may as well be classified as part-time employees. Top-heavy organizational structure - understaffing is a huge problem at most branches. Many customers are very difficult to do business with.

Explore other reviews about Ferguson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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