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Fernbrook Family Center

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Horrible - Mental Health Practitioner Fernbrook Family Center Employee Review

1.0
Jul 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Relaxed dress code and nice facilities

Cons

They “flexible” work hours are because clients have to meet early in the morning or late at night. The training you get sounds great in theory but it isn’t performed by anyone who had ever worked in the field. The billing practices are super confusing. They tell you it “just takes time” but I have worked for other mental health agencies in similar roles and it has never been that complicated. I feel that at times their billing practices were sketchy and questionable. Clients are often made fun of during meetings in a very unprofessional way. The turnover is very high and clients will most likely be frustrated with you before you even establish a relationship with them. Quotas are difficult/impossible to reach due to clients canceling and you having to “scramble” to fill in open appointment spots. I often felt I was proving services to clients who didn’t need the service just to fill in open spots. Pay is HORRIBLE.

Explore other reviews about Fernbrook Family Center

5.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Major pro is the culture. Very inviting. Staff care about how you are doing. A lot of check-ins. If staff don’t know answers to your questions they will help you find answers. Flexible scheduling works really well for a busy life but can be tricky at first. Supervisors are helpful and care. Staff have the same goals, very client focused.

Cons

Flexibility is hard right away. Different than a lot of other jobs. Meeting clients where they are at is a hard balance. Pay is lower than other agencies.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaboration with team members available. Good relationships with co-workers

Cons

Multiple management changes and inconsistent leadership expectations. If you don’t match the right views they make things hard for you

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