Absolutely horrid - Customer Support Representative Fetch Package Employee Review

1.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy job, decent pay, not much else

Cons

Truly horrible management, horrible company, horrible business concept, nothing redeeming about this company aside from the fact that the job itself is fairly easy however they’ve laid off the majority of their customer support dept and out sourced to south america so that they can pay below standard wages while provided atrocious support and get away with it

Explore other reviews about Fetch Package

5.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Simple job, sticker packages, place on shelves, give driver packages, done.

Cons

I don’t have anything bad to say

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about Fetch.

Cons

Fetch is one of the worst DSPs I’ve worked with. The pay is low considering the workload, and drivers can get routes canceled with little notice. But if a driver cancels, they risk violations or deactivation. In my experience, Better Trucks or Amazon Flex are better options. Fetch delivers Amazon packages while paying significantly less than what Amazon Flex drivers can make. Don’t waste your time — I promise you’ll regret it.

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