Pros
*The company actively encourages new ideas and is leading the industry on its product, marketing, and analytics *The organizational structure is very flat and Fetch puts emphasis on the quality of the idea and not the title of the person who had the idea *Very small and nimble for an insurance company. We are able to very quickly pivot as new challenges arise *People here are genuinely passionate about our mission of helping pets and pet parents and if you are a crazy animal person you are in very good company *Outstanding financial performance with one of the lowest loss ratios in the industry while exceeding growth targets *Collaborative and team oriented environment. People are wiling to provide a helping hand even if it's "not their job" *Culture is pay for performance and excellent performance is values and compensated well for *Work is really interesting - pet insurance is an evolving product and an unsolved market (at least in the US and Canada) and there is tons of opportunity to make seismic shifts to the bottom line with new products, operating processes, and marketing strategies
Cons
Honestly this is the best company I have worked for so far - for me anyway. I get to work with people who are exceptionally bright, hard working, and collaborative who also share my values of helping animals. I don't have a ton of cons from my perspective. The main con for some folks is that Fetch is not a 9 to 5. We have ambitious targets and work load and expectations are much higher than working for a large well established insurance carrier. If pet insurance does not genuinely excite you Fetch is likely not the best spot