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Fetch Pet Insurance

Engaged Employer

Culture of stress and micromanagement - Claims Adjuster Fetch Pet Insurance Employee Review

2.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

WFH, ability to set schedule, decent benefits

Cons

Culture in the claims' department has changed drastically in the last 2 years. Adjusters are expected to hit weekly claims processing goals. Failure to do so will result in a PIP or termination from the company. Adjusters are just a number and completely replaceable. Multiple adjusters have left rather than deal with the chronic stress and anxiety of hitting metrics.

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Fetch Pet Insurance Response
11mo
Thank you for sharing your perspective. Your insights help us evaluate how we can better support our claims team while maintaining the service standards our customers rely on.

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