Good benefits but it’s an inbound call center role - Customer Relationship Advocate Fidelity Investments Employee Review

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, great relationships with coworkers

Cons

Inbound call center role, KPIs can be difficult to meet sometimes

Explore other reviews about Fidelity Investments

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good total comp

Cons

Too much in bonus compensation that is flexible, not enough guaranteed salary

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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