Fast-paced call center with inconsistent management - Client Support Specialist II Fidelity Investments Employee Review

Good benefits, good total comp

Too much in bonus compensation that is flexible, not enough guaranteed salary

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.