Frustrating culture - Help Desk Fidelity Investments Employee Review

Users say... "Fidelity offers great benefits and it is rewarding to be able to help customers with their retirement accounts." "Work life balance can be good but varies wildly depending on team and manager and is getting worse with in" "The people are great and they do a lot to make the interns feel included and connected" "The Pay was good compared to the S. Ohio / N. Kentucky area as a whole." "Leap program is really well structured and work culture is good" 

Users say... "Management is poor and there are no true avenues or methods to help promote employees or protect them from mismanagement." "Your salary will be low and don't expect yearly raise will even match inflation." "Large corporation and if you get a bad manager then you are out of luck." "Did not have sufficient member on my team and was expected to work long hours during busy weeks." "Although a female chairman there are not enough women on middle and upper management"