Great Job! Very Flexible! - Customer Service Representative Fidelity Investments Employee Review

4.0
Jul 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Great name and reputation. A very professional atmosphere with great training! Teamwork is of great value here even though we are all individual contributor. If anyone has a problem or quesition, everyone is willing to help!

Cons

It seems that moving up in the company from this specific position is very hard. Some people have been here a long time and have actually made it to the top but it takes patience.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits. Work Life Balance

Cons

Big system to understand. Understanding business might take time

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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