Ok if you don’t mind sales - Customer Service Representative (CSR) Fifth Third Employee Review

3.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, and the pay is competitive.

Cons

The culture is all about sales. If you can’t sell you don’t matter, even if you are highly skilled in’s service or operations.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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