Not the best, but a good learning experience. - Customer Service Representative Fifth Third Employee Review

3.0
Sep 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Perks Starting Pay Good place to learn new skills and gain experience

Cons

Unrealistic expectations Constant pressure to meet very high sales goals Little to no incentive pay Management does not seem to understand day to day operations

Explore other reviews about Fifth Third

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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