Give it a try - Customer Service Representative Fifth Third Employee Review

4.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

good benefits package, sound banking institution. Training is paid for and mileage is reimbursed which is a plus. The bank is doing well in light of economic problems. Conservative banking habits ensures the integrity and survival of this bank in the long term.

Cons

Sometimes a little disorganized and maybe a little outdated in terms of modern banking but this overall helps in terms of security.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

See reviews by: Helpful|Rating|Date|All