Looking forward to the future with the company. - Customer Service Professional Fifth Third Employee Review

5.0
May 8, 2012
Recommend
CEO approval
Business Outlook

Pros

It is a difficult job, but everyone there is so encouraging and they realize that everyone works at a different pace. As long as you put in the effort, then they recognize that. I have not worked here long, but it seems very clear that they want you to move up in the company and there are a lot of advancement opportunities.

Cons

So far the only down side was the training. It was great training, but it was a whole lot of info packs into only 9 days. I felt like my brain hurt when I left work. So there is a lot of on the job learning because they could never teach you everything in a classroom that you would need to know for this job.

Explore other reviews about Fifth Third

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits

Cons

Working with the general public

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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