I didn't like working for this company at all, I thought that there would be loyalty and trust but I was far wrong. - Customer Service Representative Fifth Third Employee Review

1.0
Jul 7, 2012
Recommend
CEO approval
Business Outlook

Pros

I defiantly recieved overtime which was a bonus and also working for this bank you were allowed paid vacations/holidays.

Cons

All about points. Didn't care about what was good for the client, even if they clearly had terrible credit they would still pour stuff on to them. They just weren't very sincere and genuine.

Explore other reviews about Fifth Third

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here even though it was for a short period of time. Staff so great and management is lovely! I hope to return after i am done with college.

Cons

No cons, everything was good

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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