Business first people second - Service to Solutions Representative Fifth Third Employee Review

2.0
Nov 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Great 401k program employee banking benefits

Cons

Poor management Unobtainable sales goals Bad customer service policies create poor moral

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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