Pros
Benefits are alright Bank holidays are awesome (Unless you work for the call center (double pay), or at a bank mart (floating holidays)
Cons
The selling culture is very shady and can sometimes feel unethical (Within the compensation structure with the bank, loans and credit cards give the highest availability of points) The bank's overdraft policy is very wrong (The process the debits before the credits, so for example if you got your direct deposit but fifth third took out the days ACH's before that, you would be charged the 37 bucks per overdraft no matter if a hour later your account is brought to positive) Any report of ethic violations is met with resistance Pay is very low within retail and the call center environments There is no empathy within the positions. I never had a manager who asked about my day or how things were going at home. Given that Fifth Third markets itself as a "community" bank this seemed pretty weird. There is no support for anything relating to mental health - they will ignore accomodations supported by your doctor.