4.0
Jul 22, 2020
Former employee, more than 8 years
Palm Harbor, FL
Recommend
CEO approval
Business Outlook
Pros
Good culture. Good incentives. Small enough that you can make decisions and get things done for clients.
Cons
Staffing issues. Understanding was limited for backend customer service reps when assistance was needed to escalate issues more time should be spent on training for the reps that handle internal issues to support their co-workers better in house.