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      Fifth Third

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      Fifth Third reviews

      Prefer to hire externally - Customer Service Representative Fifth Third Employee Review

      3.0
      Jul 16, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people, good hours and holidays. Good first job. Good work life balance.

      Cons

      Not much room for growth depending on position, high turnover rate, and they prefer to hire externally when jobs become available. Constantly short staffed and having to scramble to cover for missing people which creates stressful situations.

      Explore other reviews about Fifth Third

      5.0
      Jun 23, 2026
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many of opportunities to promote

      Cons

      Learning sales can be difficult

      2.0
      Jul 2, 2026
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, reliable, friendly team but that’s branch specific

      Cons

      FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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