Best group of people I've ever worked with - Customer Service Representative Fifth Third Employee Review

5.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

I know every place varies, but the branch I work at has the best group of coworkers I've been with. The people are very friendly and supportive. The environment really promotes growth and professional development! There are also incentives and bonuses for people/branches that are doing well and meeting their goals.

Cons

There is a lot of information to learn, but with time you get the hang of everything.

Explore other reviews about Fifth Third

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

See reviews by: Helpful|Rating|Date|All