Customer Service Representative - Anonymous employee Fifth Third Employee Review

Users say... "The benefits are good and finding internal promotions is easy to a point (see below)." "The pay is good and overtime" "Worked with some great people..... trained well unlike other banking institutions I have worked with." "Having a regular schedule and work life balance was good" "the culture and work atmospere was great" 

Users say... "Poor management and district management." "managers do not get proper training and guidance in operations and risk management." "poor leadership, lack of direction for professional development" "24 months including position eliminations in years where staff is paid annual bonuses ???" "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers."