I worked here for 3.5 years. It was a good experience, but couldn't grow with the company. - Lead Customer Service Representative Fifth Third Employee Review

3.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Good leadership. They help teach you how to sell the products to the customers. You get compensated for the sales you make. Great people to work with.

Cons

It was hard to grow within the company if you didn't go into a sales role. The customer service manager position is what I wanted. They got rid of it the last year I was there. I decided to leave because of that.

Explore other reviews about Fifth Third

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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