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      Fifth Third

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      Fifth Third reviews

      It's a job - Customer Service Representative Fifth Third Employee Review

      3.0
      Jan 1, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The environment is pretty laid back and fun at times. They work well with scheduling when you have doctor appointments or have to get your children.

      Cons

      They constantly understaff bringing stress to everyone. Turnover is very high. Job titles and roles are consistently changing or being eliminated. I don't see enough diversity among upper management. Moving up from a CSR position is harder when you are lower on the diversity scale.

      Explore other reviews about Fifth Third

      5.0
      May 16, 2026
      Personal banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Management and good culture

      Cons

      Underpay, and personal banker I are always hating on PBII

      3.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

      Cons

      It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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