Not what I expected leaving a larger bank for this one - Financial Center Manager Fifth Third Employee Review

5.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

As an FCM (branch manager) the benefits Fifth Third offers are very competitive with much larger banks. Salary is about the same as larger banks.

Cons

As they continue to outsource departments, close branches or convert them to "Banks of the future" staffing model continues to drop in brick and mortar. Building maintenance is not good at all. Takes forever for anything to get fixed, with very little expenditure on facility. Equipment and processes are outdated and extremely inefficient. Incentive plans become harder to achieve and payouts slowly declining. Most importantly, as they continue to cut staffing in branches, the manager gets to wear additional hats each year. Can be very overwhelming to complete all tasks, trackers, reports, forms etc. With all the busy work, it makes it nearly impossible to schedule daily time with team members, actually coaching them and helping them attain team goals.

Explore other reviews about Fifth Third

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits

Cons

Working with the general public

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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