Pros
The company had good marketing initiatives that supported brand recognition. The salary is competitive compared to industy standards. Technology for customers was constantly improving which added to sales opportunities.
Cons
The staffing model is based on minimum required staff to run operations. This means anytime a staff member called off there was an immediate emergency and often times people were unavailable to cover from other branches because all branches tended to be understaffed. This causes issues with managers having to regularly complete their employee's jobs during open hours and start their own responsibilities after hours. This also had a direct impact on customer relations. This was a big difference from what I found working at other banks. They also tended to focus on the quantity of sales instead of the quality of sales.