Fees Fees Fees - Office Manager Fifth Third Employee Review

So many fees. The banking centers hands are tied when it comes to fee reversal. This leads to several circumstances where upper management would make a decision on the reversals. Many times they would reverse the fees for the people that had more money in their accounts and decline fee reversal for fixed lower income customers. I guess they figure they won't get any more business out of them... It's hard to have a clear conscience at the end of the day.