Pros
Remote access, which means you can work straight through the one day you take "off" in an entire year.You can use your personal cell so that clients can text and call you all day on Memorial day and Christmas Eve. You can pay for your company trip for training and expense it later. It is so wonderful that they tell the training class after arrival that it is up to us to pay first and expense meals and hotel later. Fifth Third makes a big deal about supporting the military but is not a preferred lender for the Welcome Home Hero home loans. Vets should shop around first. Also, they have new mlos thinking their Dr loan is the best, when there are other banks out there who also have Dr loans. Fifth Third increases the pricing on these...not very competitive.
Cons
In an effort to source my own leads (zero quality leads from bankers)...I met with a realtor(one of the many), a family friend, in the business for 30 years. His main suggestion was that I work for a different company. In his experience, he lost clients after the long turn time. He said he would never use Fifth Third Mortgage again.During training, I asked three times about the application fee. Three times because I couldn't get a straight answer. As it turns out, I accepted the $495 app fee when I took the app and supporting docs. I was later told you have to wait ten days and legally, I could not collect a different check, so, it came out of my pay. Our trainer resigned after 2 months. The ten of us were assigned branches on our own. It was supposed to be six months. Each question would take multiple calls and emails. My manager said call the resource desk, and they would say that I would need to ask my manager. Their systems for working and taking a loan app would freeze up. Processors and closers would get laid off and you would have to fight to get your loan to close.