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      Fifth Third

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      Customer Service Manager - Customer Service Manager Fifth Third Employee Review

      2.0
      Oct 12, 2010
      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provides a steady paycheck until audit is due or other wise indicated Provides benefits You feel comfortable You like being micro-managed You don't mind long hours

      Cons

      Long Hours Boring repetitive tasks and work Non creative, fifth third way or the highway Being ask about your numbers regularly, CAMP CALLS, IE, Sales, Customer Service Index Scores Dealing with people that don't want to be helped

      Explore other reviews about Fifth Third

      5.0
      May 16, 2026
      Personal banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Management and good culture

      Cons

      Underpay, and personal banker I are always hating on PBII

      4.0
      Jun 3, 2026
      Personal banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

      Cons

      Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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