Customer Service Professional I - Anonymous employee Fifth Third Employee Review

3.0
Jun 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Significant training on systems and policy. OK cafeteria onsite Ice machine to keep your drinks cold Discounts on banking products

Cons

Limited communication about promotions; branch product pushes; and "rush" information. Contact center environment No rest period between calls to finish notes 30 minute lunch No time to get to know fellow team members

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5.0
May 16, 2026
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Pros

Good Management and good culture

Cons

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4.0
Jul 14, 2026
Recommend
CEO approval
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Pros

Work environment, team, interesting work

Cons

Insufficient tools, difficult to collaborate with other departments

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