Personal banker - Personal Banker Fifth Third Employee Review

3.0
Oct 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Educated employees Competitive products Advancement opportunities if willing to relocate

Cons

Preach do what's right for customer then admonish for low cross sell which causes widget based selling. Reward branches for beating your best when your consistent branches are penalized for being good all the time. Underwriting is painfully slow and upset customers with too many additional requests for information. Too many managers with no use or production goals. Focus less on top widget producers and more on employees who add value to the bank and community. Too many young people in roles that aren't ready for.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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