You have to be in management for this thing to work - Bilingual Customer Service Representative Fifth Third Employee Review

3.0
Nov 21, 2023
Recommend
CEO approval
Business Outlook

Pros

It gets better once you move to another departments. Benefits Bonus pay Incentives Concierge service

Cons

It really depends on where in the bank you work. Working in the call center is hell, specially if you are in the bilingual team because of the call volume get. Underpay stressful. Policies changes Not up to day in technology

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really depends on your boss. Will push numbers down your throat and make you achieve goals but you don’t get commission for the goals. Decent base pay but not a great bonus system like they say it is

Cons

Really depends on your boss. Will push numbers down your throat and make you achieve goals but you don’t get commission for the goals. Decent base pay but not a great bonus system like they say it

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