Pros
Upper management are involved with employees, in coaching and training. They have an ongoing issue of being understaffed, Management at the branch level varies person to person, you could get a grezt manager or get a bad one.
Cons
The technology can be better, faster. Its frustrating to work with slow computers and scanners that process checks when your trying to get through a line of customers at the teller line. Improvement opportunities for this cimpany is in staffing, trchnology, and involving more time in traning for the real situations before placement. A lot of bankers are having to stumble and do mistakes that are avoidable, and inconvenient the customers time because they were not trained to handle "business or trust accout" oppening and maintenance. There needs to be longer hands on training in the branch before placement.