Customer Service Representative... a dying breed - Anonymous employee Fifth Third Employee Review

3.0
Oct 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits for a part-time position, good coworkers, mostly good customers

Cons

Open on Saturdays and difficult to schedule more than one off per month due to staffing levels, stressful days on occasion, sales focus, uncertainty about future of position

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really depends on your boss. Will push numbers down your throat and make you achieve goals but you don’t get commission for the goals. Decent base pay but not a great bonus system like they say it is

Cons

Really depends on your boss. Will push numbers down your throat and make you achieve goals but you don’t get commission for the goals. Decent base pay but not a great bonus system like they say it

See reviews by: Helpful|Rating|Date|All