Ok place to work if you are willing to stay in a position without promotion or advancement. - Lead Customer Service Representative Fifth Third Employee Review

3.0
Mar 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits and incentive payouts

Cons

Promotions and advancement occur depending on who you know and if you make your job your number one priority in life.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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