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      Fifth Third

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      Fifth Third reviews

      Lead CSR - Lead Customer Service Representative Fifth Third Employee Review

      4.0
      Oct 8, 2008
      Lead customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to balance work and personal life has been great. If my children are sick there is no problem for me to leave and take care of them.

      Cons

      They are very straight forward about not wanting to give you a higher position.

      Explore other reviews about Fifth Third

      5.0
      May 16, 2026
      Personal banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Management and good culture

      Cons

      Underpay, and personal banker I are always hating on PBII

      4.0
      Jun 3, 2026
      Personal banker ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

      Cons

      Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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