Good benefits but extreme micromanagement and toxic culture - Service Manager Firestone Complete Auto Care Employee Review

Use to good place to work, those days are gone. Micromanagement to the extreme. They keep some store extremely short-staffed yet expect them to meet or exceed inflated budget numbers. They changed Service Manager bonus a few years ago so a lot of Service Managers lost 15-20% of annual income. Micromanagement, constant threats of disciplinary action and high pressure sales tatics has turned stores into toxic work environments.