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Firestone Complete Auto Care

Engaged Employer

Be prepared to be overworked - Senior Technician Firestone Complete Auto Care Employee Review

2.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

30hr guarantee(they'll make you work 50 though) ASE tests paid for and Bonuses if you pass Paid sick and vacation days

Cons

-Open 7 days, be prepared for two random days off a week -50hr work week (in reality you'll work closer to 60) -Managers can change their stance on what is shop supplies and you end up buying items shops normally do -expect to be fired for not wearing the annoying safety glasses every second you're in the building -master techs will fix everyone's mistakes and have to fight for compensation -drink the company kool-aid and sell sell sell the flushes and fuel services that don't work or aren't correctly done -worked there for over 5 years never a raise once, was always told I messed something up and that's where my raise went

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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