Pros
The benefits are the best I've seen in the industry, and there's a ok opportunity for techs to make money. It pays the bills if you meet their standards, which for techs means certifications and experience just to apply.
Cons
We were expected to stay sometimes 2 hours after the posted closing time if it means store profit. This became frustrating since I like having dinner with my family before 8 or 9p.m. Also the managers can sometimes imply that you may be replaced just because circumstances might yield less than ideal results. If there is work to be done don't expect to be permitted a well deserved time to eat lunch; or if you clock out for your 30 minutes it's not uncommon to be expected to begin work before your 30 is up. Turnover rates are through the roof. Moral in the shop is very low. Expected to work 48-50+ hours per week.