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Firestone Complete Auto Care

Engaged Employer

Manager of the store - Store Manager Firestone Complete Auto Care Employee Review

1.0
Jul 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits. There are no other pros.

Cons

Pretty much everything was horrible with the company besides the benefits. You can’t live off of what they pay you. There “bonus” program is a joke. The company does not care for there employees. Everyone is expendable no matter how many years you have worked there. The upper management threatens your job if you don’t take advantage of people to make numbers. Its all about money. Feels like there trying to get rid of there older trusting employees by any means necessary to save money. This relates to both tires plus and Firestone. Unfortunately this seems to be a common trend with automotive industry.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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