Pros
Your co workers become like family
Cons
Firestone is a company succumbed to corporate greed. They work and grind the store level employees to the bone with a promise of a better tomorrow. When tomorrow arrives and you mention all that you did for them yesterday their response is what have you done for me today? The stores are open 361 days out of the year and 3 of those days are paid holidays. You will never have a work life balance working for this company. The compensation used to be a great quality of this company and made up for the lack of decent offerings in other areas. However corporate released an "internal budget" done by a third party company and we were told that we had to change and address our monthly goals according to this new budget. In reality the only thing this did was balloon our goals to prevent bonus pay outs to store level employees making the grind that much harder. Corporate plans quarterly "Epic Tire Sales" that are played out flat and dated and they rely on the store level employees to spread the word instead of using its multi million dollar marketing team. I guess those guys are saved for the professional sporting ads and Olympics... this company is reactive instead of proactive. It takes a mechanic getting crushed by an overweight work vehicle to implement "safe lift" procedures which do not make employees feel any safer instead they just know its yet another loophole a lawyer has to fight through to get the family any compensation God forbid a fatal accident were to occur. The upper managment/area management cares less about how much vehicle service you provide for the customer base and more about you opening Firestone Credit Card accounts. Fix the culture. The corporate greed culture of always needing to be open. Of exploiting people who can't afford to fix their car that isn't road worthy with a high interest Credit card. Give more holidays off. Christmas eve, labor day, memorial day, new years day. An automotive shop should not be advertising and operating on black friday like a big box store.