Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      First Advantage

      Engaged Employer

      First Advantage reviews

      On the edge of greatness - Customer Success Director First Advantage Employee Review

      4.0
      Sep 17, 2019
      Customer success director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customer success department is exploding with top talent and leadership is working to ensure that talent gets harnessed and put into action. FADV has spent several years rebuilding the organization and the next 12 months are going to be so exciting. There has been a lot of cleaning house going on but that is absolutely necessary when trying to build a performance culture.

      Cons

      Issues with project management and solutions. While some people are always willing to help there are those still who refuse to go above and beyond their job description.

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      1mo
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      Jun 22, 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

      avatar
      First Advantage Response
      1w
      Thank you for sharing your experience. We're glad to hear you value the flexibility of our remote work environment, the work-life balance, and the support of your direct supervisor. We also appreciate your candid feedback regarding workload distribution and compensation. Insights like yours help us as we continue towards improving the employee experience. We're grateful you took the time to share. If you have additional questions or concerns, please reach out to your People & Culture Business Partner. Thank you!
      See reviews by: Helpful|Rating|Date|All
      Related searches: First Advantage jobs | First Advantage salaries | First Advantage benefits | First Advantage interviews
      First Advantage reviewsFirst Advantage Customer Success Director reviewsFirst Advantage review