Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

45% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 74 reviews)); "The people were great and it was interesting" ((in 57 reviews)); "Benefits were good." ((in 34 reviews)); "Work life balance is good" ((in 32 reviews)); "Good work environment to work" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low salary and nothing else" ((in 40 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Lots of leadership leaving" ((in 24 reviews)); "Very minimal training and development offered and non" ((in 21 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

Company review - Team Leader First Advantage Employee Review

3.0

Jul 14, 2020

Team leader

Recommend

CEO approval

Business Outlook

Pros

Benefits facility policies shifts bonus

Cons

Stress work life balance transport

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5.0

Jun 1, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

First Advantage Response

1mo

Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.

4.0

Jun 22, 2026

Sr. verification specialist

Recommend

CEO approval

Business Outlook

Pros

remote positions work life balance direct report supervisor easy to work with

Cons

work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

First Advantage Response

Thank you for sharing your experience. We're glad to hear you value the flexibility of our remote work environment, the work-life balance, and the support of your direct supervisor. We also appreciate your candid feedback regarding workload distribution and compensation. Insights like yours help us as we continue towards improving the employee experience. We're grateful you took the time to share. If you have additional questions or concerns, please reach out to your People & Culture Business Partner. Thank you!

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Jobs at First Advantage

Marketing Leader (US Remote)

Assistant Manager Concierge

Strategic Customer Success Partner

Customer Success Partner

Customer Success Analyst

View all Team Leader Jobs

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First Advantage

Company review - Team Leader First Advantage Employee Review

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