No infrastructure to support programs & poor customer support - Account Manager First Advantage Employee Review

2.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are great to work with and believe that their work matters Ability to work remotely Customers are great

Cons

Lack of investment in operations to support merging of 3 companies Problems with customer support/service Lack of operational accountability No work/life balance

Explore other reviews about First Advantage

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

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First Advantage Response
3w
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

remote positions work life balance direct report supervisor easy to work with

Cons

work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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