Typical private equity greed driven company. - Customer Service Representative First Advantage Employee Review

Horrible company. Losing customers left and right. Customer service hold times are in excess of 45 minutes +. No support from management and crumbling infrastructure. Low pay, high stress and no market share. They tell customers they are the leader in the industry but nothing that the competition doesn't offer. Broken internal processes that take 3xs longer to do anything compared to competitors. Worst corporate culture I've ever experienced. Don't work for them, don't do business with them.