Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

45% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 69 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 41 reviews)); "Work life balance is good" ((in 36 reviews)); "good work environment for the employees" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 72 reviews)); "Low pay that is packaged" ((in 43 reviews)); "Nothing much salary is low" ((in 36 reviews)); "The supervisor has no training skills or professionalism." ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

Great work environment with opportunity to advance. - Operations Manager First Advantage Employee Review

5.0

Nov 18, 2021

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Generous time off, culture, teamwork, non profit work and growth opportunities.

Cons

Having to compete against the bank I theft for this credit union.

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5.0

Jun 1, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

First Advantage Response

1mo

Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.

4.0

Jun 22, 2026

Sr. verification specialist

Recommend

CEO approval

Business Outlook

Pros

remote positions work life balance direct report supervisor easy to work with

Cons

work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

First Advantage Response

Thank you for sharing your experience. We're glad to hear you value the flexibility of our remote work environment, the work-life balance, and the support of your direct supervisor. We also appreciate your candid feedback regarding workload distribution and compensation. Insights like yours help us as we continue towards improving the employee experience. We're grateful you took the time to share. If you have additional questions or concerns, please reach out to your People & Culture Business Partner. Thank you!

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Jobs at First Advantage

Assistant Manager Concierge

Customer Success Partner

Marketing Leader (US Remote)

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Great work environment with opportunity to advance. - Operations Manager First Advantage Employee Review

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